The Effect of Service Quality and Price on International Airline Competition

A game theoretic model, integrated with passenger’s international choice behaviour, for the competition between international airlines is developed and used to identify the role of competing service quality. The empirical evidence suggests that safety, convenience, and service quality have a major influence on the choice decision of air passengers. Passengers respond strongly to decreases in price, safety, service comprehensiveness and increases in convenience. In a Cournot model, airlines are predicted to increase service quality, with China Airlines, a dominant carrier, the winner on safety and service quality. Foreign companies are beneficiaries in providing convenient service quality. In a Stakelberg model, all the airlines will increase safety and diversify service quality to a reference point. Foreign airlines will additionally be winners in safety and convenience with China Airlines a winner in diversifying service quality. This research can be used by the airline companies as a reference for making tactical decisions and gaining a competitive advantage in the air transportation market. By this, we can raise the quality of service of the aviation market as a whole and deliver a win-win situation to all stakeholders

Impact of traveller information on mode choice behaviour

This paper analysed automobile commuters' mode choice behaviour under the influence of simulated multimodal traveller information by developing two logit models. A combined revealed preference (RP)/stated preference (SP) travel behaviour survey was administered to drivers to gather individual commuters' travel decisions under integrated multimodal traveller information. Two SP scenarios were designed where the first scenario is to test the mode choice preference in a basic situation involving a congested work/school trip with information on several travel options, and the second scenario is to investigate the mode choice decision when certain incentives are given for public transport. Results showed that integrated multimodal traveller information can influence a traveller's mode choice decision. The influencing factors that significantly affect the mode choice decision include socio-economic characteristics – for example, gender, age, level of education and level of income – and multimodal traveller information attributes – for example, access mode to mass rapid transit (MRT) station, access time to MRT station and transit seat availability. The findings are useful to traffic management agencies for designing better operational policy and information publication strategies

Dynamic interactions between commuter's mode choice behaviour and integrated traveller information

A commuter’s mode choice decision in response to provided traveller information is directly dependent on the temporal and spatial interactions between the available travel modes, the network performance and control schemes, and the supplied traveller information. A self-developed simulation model – Intelligent Network Simulation Model (INSIM) – was employed to simulate travel scenarios in a multimodal transportation network. A set of experiments was designed to analyse and evaluate the influence of traffic information on commuter’s mode choice, using a medium-sized area in Singapore. Simulation results showed that the private-to-public mode switch propensity bears a strong and direct relation with amount of disseminated integrated multimodal traveller information (IMTI) as well as timeliness of information update. Other influential factors include degrees of accessibility and compliance to IMTI, and congestion-related events such as accidents

Assessing potential of telecommuting for reducing traffic congestion in Singapore

A stratified travel demand analysis was performed, using travel characteristics specific to different groups of information workers

Land Transport Policy and Public Transport in Singapore

This paper reviews Singapore\u27s land transportation policy, with special emphasis on its public transportation systems. Singapore has a sophisticated and efficient system of land transport to serve a growing demand for transportation. Constrained by limited space, a comprehensive set of land transport policies has been in place to balance the growth in transport demand and the effectiveness and efficiency of the land transport system. A multi-pronged approach has been used to achieve the objective of a world-class transportation system. These include integration of urban and transport planning, expansion of the road network and improvement of the transport infrastructure, harnessing the latest technology in network and traffic management, managing vehicle ownership and usage, and improvement and regulation of public transport. Singapore was the first country in the world to introduce various new techniques, notably the area license scheme (ALS) in 1975 and the vehicle quota system in 1990. An electronic road pricing system replaced the ALS in 1998 to take the role of congestion management. In 2003, the world’s first and only fully automatic heavy rail mass rapid transit system was opened to the public. The positive effects of this comprehensive set of policies are evidenced in the level of performance achieved on Singapore road and public transportation systems

Road freight transport research

The objective of this report is to describe the research carried out in devleoping a research agenda in road freight transport. The first part is a freight survey of 80 local logistics companies. The second part is the modelling of the generation and distribution of freight vehicle movements in Singapore.RG 10/9

Effects of road pricing on commuters' behaviour: a cross-country analysis

To relieve urban congestion, road pricing has been practiced in major cities such as London and Singapore for a number of years. Taiwan, as a typical Asian country, has been using electronic toll collection as a way to reduce congestion at toll plaza along national freeways, with possible plans of extending it to congested urban roads for congestion management. In this study, we examined the differences in perception of auto/motorbike commuters in Taiwan and Singapore using SP and RP surveys to investigate how they responded to different road pricing scenarios. Discrete choice models were employed to compare the important factors influencing commuters' behaviour with respect to different road pricing scenarios, representing pre- and post-implementation conditions in these two Asian countries.road pricing; transport management; demand management; discrete choice models; automobile commuters; Taiwan; Singapore; traffic congestion; electronic toll collection; roads; highways; freeways; motorbike commuters; stated preference surveys; revealed preference surveys; management science; transport demand; congestion management.